Delivery Policy

Because Velobit specializes exclusively in digital goods, our delivery process is designed for instant access and zero friction.

1. Instant Digital Fulfillment

All products sold on velobit.store are digital. Upon successful verification of your payment, your software license key(s) and official download links are delivered automatically to the email address provided during checkout. This process typically takes less than 5 minutes.

2. No Physical Shipping

We do not ship physical CD-ROMs, USB drives, or paper manuals. This eliminates shipping fees and wait times, allowing you to deploy your software immediately.

3. Email Delivery Issues

If you do not receive your license key within 15 minutes of a cleared payment, please check your spam or junk folder. If it is still missing, please reach out to our support team immediately at contact@velobit.store with your order number, and we will manually resend your access credentials.